Last Updated: November 2025
1. Overview
At PGAK Innovation Pvt. Ltd, we provide software-based services that convert ordinary CCTV cameras into AI-powered smart surveillance systems.
As our products are digital in nature, there is no physical shipping involved.
2. Digital Product Delivery
- Once your payment is confirmed, the software activation and account setup details are delivered digitally via email or in-app login within 24–48 hours.
- You’ll receive access credentials or installation links on your registered email address.
- In case of any delay, you can contact our support team at support@pgak.co.in.
3. Hardware or Installation Services (if applicable)
If your subscription includes hardware integration or on-site setup (through authorized partners):
- Delivery or installation timelines may vary depending on your location and service availability.
- Our authorized team will coordinate with you for a convenient installation schedule.
- PGAK Innovation Pvt. Ltd. is not liable for third-party courier delays if any physical device is shipped by partners.
4. International Delivery
Currently, our software services are available globally, but on-site installation is limited to select regions.
All international deliveries (if applicable) will be handled by our authorized logistics or installation partners.
5. Support & Delivery Issues
If you haven’t received your digital access or installation confirmation within 48 hours, please contact:
📧 support@pgak.co.in
We’ll verify your order and assist you immediately.
6. Contact Us
For questions about our Shipping or Delivery Policy, reach out to:
📍 PGAK Technologies Pvt. Ltd., Noida, India
🌐 https://pgak.co.in
📧 support@pgak.co.in